Privacy Policy


NFS Technology with headquarters at Church Barns, Ware Road, Widford, Hertfordshire, United Kingdom respects your privacy and is committed to protecting the personal information that you share with us. NFS also recognises the protections afforded to individuals located in the European Economic Area (the “EEA”) regarding personal information.

This Policy describes how we collect, use, share and secure the personal information we may collect when you visit the NFS Technology sites or that is otherwise disclosed or submitted to NFS. It also describes your choices regarding use, access, deletion, and correction of your personal information. We will review the notice regularly and publish updates as required by law, statute and/or regulation where your rights will be no less than what is required by law, statute, and/or regulation. By using the NFS sites or services, you consent to the collection and use of information as set forth in this privacy statement or as otherwise permitted by applicable law. You also acknowledge that NFS may periodically change, modify, add or remove or otherwise update this privacy statement at its discretion, without prior notification.

Please note that:

  • All the information set out in this Policy may not apply to you. Our interactions with you, and the choices you make with regard to how you use the NFS Sites, products or services, will determine which portions of the Policy apply to you and your personal information. Wherever we provide examples of information in this Policy, the examples are not intended to be an exhaustive list;
  • When you share personal information with us or when we collect personal information about you, we will use it in line with this Policy. Please read this Policy carefully. If you have questions or concerns about your personal information, please contact us at

Personal information we may collect and how we may use it

We may collect your information in several ways, including the following:

  • Information you provide us directly. We collect personal information which you choose to provide us directly.
  • Information we may collect through automated technologies. We may collect personal information through the use of cookies and other technologies.
  • Information we may receive from other parties. We may combine the information we receive from you with information we receive from other sources.

We will only collect, use, and share your personal information where we are satisfied that we have an appropriate legal basis to do so under applicable law.

How we may share personal information with third parties

  • We may share your information to provide the product or service you have requested.
  • We may share your personal information with third party service providers or data processors that help manage our business and deliver services, for example, IT service providers who help manage our IT and back-office systems or administer the NFS sites and services. These third parties have agreed to confidentiality restrictions and have agreed to use any personal information we share with them, or which they collect on our behalf, solely for the purpose of providing the contracted service to us.
  • We may share information with government organizations and agencies, law enforcement and regulators, to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies.
  • We may share information when we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (1) detect, prevent or otherwise address fraud, security or technical issues, or (2) protect against harm to the rights, property or safety of NFS, its users or the public as required or permitted by law.
  • We may share in aggregate, statistical form, non-personal information regarding the visitors to the NFS sites with our partners and affiliates.
  • If, in future, we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may disclose/transfer the information we have collected from you to the acquiring company.

In addition to the above, we may share personal information about you with others to the extent you consent to such sharing.

Transferring personal information globally

We may transfer to and store the personal information we collect in countries other than the country in which the personal information was originally collected, including countries outside the EU/EEA, in accordance with applicable law. Those countries may not have the same data protection laws as the country in which the personal information was provided. For example, your personal information may be stored in the United States and your personal information may be transferred to or accessed by NFS Technology and its service providers in another country. When we transfer personal information to other countries, we will protect the personal information as described in this Policy and comply with applicable legal requirements providing adequate protection for the transfer of personal information to countries outside the EU/EEA. This includes by entering into the European Commission’s EU Standard Contractual Clauses with the data importer, or ensuring that the data importer has certified to the EU-U.S. Privacy Shield Framework, or has implemented Binding Corporate Rules. To obtain a copy of the safeguards we have put in place, please contact us as indicated below. Please contact the Data Protection Officer (whose contact details are in the “Contact Us” heading below) for a copy of the safeguards which we have put in place to protect your personal information and privacy rights in these circumstances.

Cookies and similar technologies

When you visit the NFS Technology Sites or click on a banner advertisement, we and our partners, affiliates, or analytics or service providers may send one or more cookies or similar technologies to your computer or other device to collect information that helps us improve the quality of NFS Technology Sites and service and the online experience of our visitors and users. A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you have visited. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. The types of personal data we process in each of these contexts is further explained below:

  • Cookies and other data collection technologies: We use browser session cookies, which are temporary cookies that are erased from your device’s memory when you close your Internet browser or turn your computer off, and persistent cookies, which are stored on your device until they expire, unless you delete them before that time. We group browser cookies on the NFS Technology Sites into three categories, which you can manage:
  • Strictly necessary cookies: These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for cannot be provided. They are deleted when you close the browser. These are first party cookies.
  • Performance cookies: These cookies collect information in an anonymous form about how visitors use the NFS Technology Sites. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it and the approximate regions that they are visiting from. These are first party cookies.
  • Functional cookies: These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites. These are first party cookies.
  • Social Media cookies: These cookies allow you to connect with social media networks such as Facebook, LinkedIn and Twitter. These are persistent cookies which will be kept on your device until their expiration or earlier manual deletion. We may combine information from these types of cookies and technologies with information about you from any other source.

We assume that you are happy for us to place cookies on your device. Most Internet browsers automatically accept cookies. However, if you, or another user of your device, wish to withdraw your consent at any time, you have the ability to accept or decline cookies by modifying your browser setting.

Security and retention of your personal information

We are committed to earning and keeping your trust. We understand the need for your personal information to remain secure and private, and we have implemented security practices and procedures designed to safeguard your information.

NFS Technology safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of NFS Technology sites, NFS Technology uses encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a complex combination of letters and numbers, and make sure you use a secure browser.

Direct Marketing

We may use personal information to let you know about our services that we believe will be of interest to you. We may contact you by email, post, or telephone or through other communications channels that we think you may find helpful. In all cases, we will respect your preferences for how you would like us to manage marketing activities with you.

We also work with carefully selected third parties, such as promotional partners and others with whom we have marketing or other relationships. At all times, in accordance with your marketing preferences, these third parties may contact you by email, SMS/text, social media or through other communications channels to tell you about products and services that they believe would be of interest to you.

At any time you can update or correct your personal profile, or change your preferences for the way in which you would like us to communicate with you. You can ask us to stop direct marketing at any time by following the unsubscribe link you will find on all the email marketing messages we send you. Alternatively you can contact us at Please specify whether you would like us to stop all forms of marketing or just a particular type (e.g. email).

Be aware that if you unsubscribe from our marketing communications we may be unable to notify you of services or offer to meet your needs. If you unsubscribe from marketing communications from us, you may still receive operational and service messages from us.

Information From Third Parties and Third Party Links

We may receive information about you from third party companies that specialize in collecting publicly available information. This may include estimated demographic information and information from public registers, such as the electoral register. We may link information about you that we collect from these third parties with other information that we collect about you.

The NFS Sites may contain links to other applications or websites that may not be owned or operated by NFS Technology. We cannot control nor are responsible for the privacy practices or content of such other applications or websites. Credit card or other financial information submitted by you during the online purchase of products and services on the website are not visible, collected or stored by us, either on the website, or any other system managed by us. All credit card transactions are processed directly via a third-party payment processor, and at no point during the payment transaction is credit card or other financial information available to us. We encourage you to read the privacy statements of each application that you use and website that you visit.

Changes To This Privacy Policy

Please note that this Privacy Policy may change from time to time so please review it frequently. We will post any Privacy Policy changes on this page and notify you if we make material changes. We encourage you to raise any concerns regarding this Statement and our privacy practice using the contact information provided below and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of personal information in accordance with applicable laws.

Access, Deletion, and/or Correction of Your Personal Information

Upon request, we will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by logging into your account and contacting us through our support channels or contacting us at We will respond to your request within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, verify your identify, or may need to retain your personal information in order to continue providing a service.

Legal Rights Available to EU Data Subjects

Subject to applicable law, you have the right to request access to the personal information we maintain about you, rectification of your personal information if it is inaccurate or outdated, or erasure of your personal information in certain circumstances specified by applicable law. You may also request the restriction of the processing of your personal information or object to that processing on grounds relating to your particular situation. In addition, and subject to applicable law, you have the right to receive a copy of your personal information in a structured, commonly used, machine readable format, and, in some cases, may have the right to have that personal information transmitted to another organization.

You can exercise your rights by sending a request to Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfil your request.

We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.

Services Platform

Our services collect information under the direction of our customers, and has no direct relationship with the individuals whose personal data it processes. If you are a customer or employee of one of our customers and would no longer like to be contacted by one of our customers that uses our service, please contact the client that you interact with directly.

NFS Technology acknowledges that you have the right to access your personal information. NFS Technology has no direct relationship with the individuals whose personal data it processes on our service platform. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the NFS Technology’s customer (the data controller). If requested to remove data, we will respond within a reasonable timeframe.

Contact Us

The primary point of contact for all issues arising from this Policy is our Data Protection Officer. Our Data Protection Officer can be contacted in the following ways:


Attention: Raju Bharambe

NFS Technology

Church Barns, Ware Road, Widford SG12 8RL

Phone: 01992 514555

If you have any questions, concerns or complaints regarding our compliance with this Policy, the information we hold about you or if you wish to exercise your rights, we encourage you to first contact us. We will investigate and attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and within the timescales provided by data protection laws.

To contact your data protection supervisory authority

You have a right to lodge a complaint with your local data protection supervisory authority at any time. We ask that you please attempt to resolve any issues with us before your local supervisory authority. For the EU, your local authority can be found here.